Get ahead at Credit Corp

Loan Verification Officer

• Location: West End, South Brisbane – a short walk to the station, shops & eateries
• Arrangement: Full-time, Monday–Friday with a flexible hybrid working model (2 days WFH/ 3 days WFO)
• Perks: Comprehensive training, career progression, and monthly incentives!

What your new job involves:

As a Loan Verification Officer, you will play a crucial role in helping Australians responsibly finance their next vehicle. Your key responsibilities will be to:

• Assess and verify customer loan applications, ensuring timely assessment within our responsible lending policy guidelines.
• Ensure strict adherence to all relevant compliance and regulatory standards.
• Proactively identify and conduct further enquiries where necessary to ensure application completeness and accuracy.
• Collaborate with and refer accounts to the appropriate internal teams.
• Follow up on incomplete applications and meticulously review all supporting documents.
• Guarantee data is entered with a high degree of accuracy and matches all supporting documentation.

 Who you are:

We are looking for a dedicated and detail-oriented individual to join our team. The ideal candidate will have:

• Experience in lending, loan processing, or similar financial services roles is advantageous.
• Excellent verbal communication skills and a professional phone manner.
• Strong attention to detail and effective time management skills.
• Proficiency in the Microsoft Office Suite and a strong ability for learning new software systems.
• A natural problem-solver who uses lateral thinking to find the right solutions with a customer-centric approach.
• A demonstrated commitment to integrity, honesty, and ethical practices in all that you do.
• A proven ability to work collaboratively in a team environment and autonomously.

What’s In It for You?

We offer a range of benefits designed to support your professional and personal life. These include wellbeing support through our EAP and gym discounts, flexible hybrid working, and a strong focus on work-life balance. You'll also have access to health insurance benefits, novated leasing options, member rates for car share providers, a relaxed dress code, and complimentary breakfast, snacks, and fresh fruit in the office.

About Us

CarStart is a secured auto finance service by Credit Corp Financial Services (CCFS). We are an innovative lender that utilises many years of experience in the financial services industry to deliver a range of products sought after by customers from all over Australia. With our commitment to responsible lending and slick cutting-edge technology, we provide a customer experience like no other and we’re all about working together with our customers to make sure that we offer the right loan that is sustainable and suits our customer's lifestyle and needs, and this is where you step in!

The diversity of our people drives our ability to innovate, grow, and deliver great outcomes for our people, customers, shareholders, and community. At Credit Corp Financial Services, we value curiosity, respect for differences, and a willingness to help others. We are committed to building an inclusive workplace that reflects the community and actively encourage applications from all culturally diverse backgrounds. We also support improving employment opportunities for Aboriginal and Torres Strait Islander peoples and encourage applications from those of Aboriginal and Torres Strait Islander descent.

If you are a detail-oriented professional with a passion for helping people and a commitment to ethical lending, we encourage you to apply.