Get ahead at Credit Corp

• Provide HR support across frontline teams
• Permanent Full-time opportunity – Sydney or Brisbane
• Flexible hybrid work options for better work life balance

We are seeking a motivated HR Advisor to join our People team. Reporting to the HR Business Partner, you will provide practical HR advice and manage a range of employee relations matters, including performance, conduct, grievances, absenteeism and workplace investigations. You will work closely with leaders to support positive people outcomes while ensuring matters are managed consistently and effectively.

You will contribute to key people initiatives and cyclical HR activities that support employee engagement, performance and the overall employee experience. This role offers a great opportunity to further develop your HR/ER capability, build strong stakeholder relationships and make a meaningful impact within a supportive and collaborative team.

Key Responsibilities:

• Manage a broad range of employee relations matters, including performance, conduct, probation, absenteeism and workplace concerns, providing end-to-end case management and practical guidance to leaders.
• Lead grievance, disciplinary, investigation and termination processes, ensuring matters are managed fairly, consistently, and in accordance with company policy and employment legislation.
• Provide expert advice on Enterprise Agreements, Awards, employment law, HR policies and procedural fairness requirements, supporting leaders to achieve positive and compliant outcomes.
• Prepare and maintain accurate case records, correspondence and HR documentation, ensuring confidentiality, compliance and data integrity.
• Partner with the HR Business Partner to identify emerging people trends and risks, while supporting employee lifecycle activities, remuneration reviews, engagement initiatives, surveys and wider People team projects.

What We're Looking For:

• Demonstrated experience in a generalist HR, HR Advisory or Employee Relations role, with a strong track record of providing practical people advice and support to leaders.
• Proven ability to manage a broad range of employee relations matters, including performance management, grievances, conduct issues, absenteeism, workplace investigations and terminations.
• Sound understanding of employment legislation, industrial relations frameworks, Awards and HR best practice, with the ability to apply this knowledge in a practical business setting.
• Experience contributing to people initiatives such as employee engagement, performance and development programs, employee lifecycle activities and continuous improvement projects.
• Strong communication and relationship-building skills, with the ability to influence and partner effectively with stakeholders at all levels.
• Highly organised with strong attention to detail, capable of managing multiple priorities, maintaining accurate records and delivering outcomes in a fast-paced environment.

What’s In It for You?

We offer a range of benefits, including flexible hybrid working, performance-based bonuses, wellbeing support through EAP and gym discounts, health insurance benefits, novated leasing options, member rates for car share providers, a relaxed dress code and complimentary breakfast snacks and fresh fruit in the office.

About Us

Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment. We are an ASX-listed company with over 2000 staff in multiple locations in Australia, New Zealand, the USA, and the Philippines. We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers’ circumstances as a pathway to mainstream financial inclusion.

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.