Customer Relationship Manager - Federal Way
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Job no: 494705
Work type: Full-time
Location: Washington - Seattle
Categories: Collections
Job description
About Credit Corp Solutions
Credit Corp Group is not your average Debt Collection agency. We are 2000+ strong with offices across Australia, USA and the Philippines. We’re an ASX200 company with 2 main business streams: debt purchase and consumer lending. At the heart of our business is the fairness, respect and inclusion of all our clients and staff.
What is the Debt Collector role?
Internally known as a Customer Relationship Manager, you’ll be the front line of our debt collection business playing a key role across the business. Working accounts by negotiating and providing support to customers, you’ll need to find a sustainable way to resolve their financial problems. You'll be a problem solver, so if you're curious and motivated to find answers, this job's for you!
What's in it for you?
You don’t need prior collections experience and could be currently working in retail, telemarketing, call center, sales, hospitality or trades. Training will prepare you for your new role, with additional support in a learning environment after the first 4 weeks. If you're resilient, understanding and able to overcome objections we'd love to hear from you.
- 4 week paid training – you will be well-equipped to launch your career at Credit Corp.
- $19.00 an hour to start plus uncapped bonus system
- No weekends! Schedule M - F 8:30 AM - 5:30 PM
- Benefits Offered After 30 Days: Medical, Dental, Vision, ST/LT Disability, PTO
- Other Benefits: 401K, 9 Paid Holidays, $1,200 Employee Referral Bonus
- Fresh fruit delivered 2 times a week and FREE breakfast daily
- Potential to move into a senior role in 6 months
Over 90% of all the leaders you will be working with started off as a Customer Relationship Manager.
What are we looking for?
- Experience working towards deadlines, sales targets or KPIs in a previous role
- Clear, confident communicator with the ability to persuade or influence people
- Respect and empathetic to peoples life situations is a must
- We work in a targeted environment, so you’ll be driven and self-motivated.
- Competitive personality, enjoys friendly competition with other teams to earn great bonuses
You don’t have to be mean to be a debt collector! We value attitude over years of experience, so if you’re currently working in a different industry or looking for stability then we would love to hear from you.
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
- Health insurance
- Vision insurance
- Dental insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Work Location: Federal Way, WA - In person
Advertised: Pacific Standard Time
Applications close: Pacific Standard Time
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