Customer Relations Associate - Collections Philippines
Apply now
Job no: 494682
Work type: Full-time
Location: Manila - Makati City
Categories: Collections, Customer Service & Call Centre
A new year, a new beginning. Start fresh and map out your new career pathway.
Let's grow together!
What is the Customer Relations Associate/Collections role?
• You will be the front line of our debt collection business playing a key role across our organization.
• You will be a problem solver, so if you are curious and motivated to find answers, this job is for you!
• You will be given a portfolio of accounts and will spend half your time investigating leads to trace and locate Customers and the other half negotiating to support Customers and find a sustainable way to resolve their financial problems.
What's in it for you?
- Fixed dayshift and weekends off - Spend time with family and friends on weekends!
- All Philippine regular holidays are observed including Christmas up to New Year Holiday break (1 week).
- Paid extensive and structured training before you start the role
- Free wellness & development webinars/programs and a big chance for career progression with the introduction of new LOBs.
- Awarding ceremonies - Get recognized and rewarded for your hard work even on your first few months with us!
- Monthly performance incentives : Uncapped cash bonuses!
- Free group life insurance on day 1
- HMO coverage plus free dependents.
- Free fresh fruits weekly.
- Free breakfast choices every working morning.
- Exciting year round Company events & activities.
- Retirement package- Ensure your future while working with us today!
- Work-life balance in a culture-friendly environment
- P26,000.00 confirmed starting salary package and performance-based salary increase + additional incentives available straight out of training!
Very easy access to:
- EDSA main road from Ayala Makati.
- Just next to One Ayala public transportation terminal
- Ayala Malls department stores, restaurants & supermarkets
- MRT Makati Ayala Station
Everything is very accessible!
We pay for performance. Earn your keep along the way to your successful career with us.
All of our leaders started off as a Customer Relations Associate so career progression to different LOB opportunities is not just hearsay. We practice what we preach.
What are we looking for?
• Willing to work at our Ayala Makati office
• Proficient in English (Verbal/written)
• Confident, assertive, persuasive and resilient
• Competitive, results-driven and hungry for success
• Good problem solving abilities
• Willing to learn
• Proven record of being reliable and committed
• Basic computer knowledge and internet navigation/researching abilities
IMPORTANT!!!
Must have their authenticated SSS, Philhealth, Pagibig, TIN numbers and valid IDs ready before applying
You don’t have to be mean to be in Collections! We value work attitude over years of experience so prior collections experience is not required. And if you feel you have what it takes to do the job, we would love to hear from you.
Plan early! Prepare & apply today and prosper tomorrow! 2025 is your year!
Advertised: Singapore Standard Time
Applications close:
Back to search results Apply now Refer a friend