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Customer Relationship Manager - USA

Apply now Job no: 494433
Work type: Full-time
Location: UTAH - Draper

About Credit Corp Solutions

Credit Corp Group is not your average Debt Collection agency. We are 1500+ strong with offices across Australia, USA and the Philippines. We’re an ASX200 company with 2 main business streams: debt purchase and consumer lending. Our results in recent years have been fantastic and we're constantly growing. At the heart of our business is the fairness, respect and inclusion of all our clients and staff.

What is the Customer Relationship Manager role?

You’ll be the front line of our debt collection business playing a key role across the business. You'll be a problem solver, so if you're curious and motivated to find answers, this job's for you! You'll be given a portfolio of accounts and will spend half your time investigating leads to trace customers and the other half negotiating to support customers to find a sustainable way to resolve their financial problems.

What's in it for you?

You don’t need prior collections experience and could be currently working in retail, fast-food, hospitality or trades. Our targets are achievable and we will give you all the training required. We work hard and at a pace so being results focused is a must. If you're resilient, understanding and able to overcome objections we'd love to hear from you.

  • 4 week paid training - you well-equipped to launch your career at Credit Corp.
  • $17.50 an hour to start plus uncapped bonus system
  • No weekends! Schedule M - F, 8:30 AM - 5:30 PM.
  • Benefits Offered After 30 Days: Medical, Dental, Vision, ST/LT Disability, PTO
  • Other Benefits: 401K, 9 Paid Holidays, $1,200 Employee Referral Bonus
  • Fresh fruit delivered 2 times a week, award celebrations and FREE breakfast daily.
  • Potential to move into a senior role in 12 months

Over 90% of all the leaders you will be working with started off as a Customer Relationship Manager, so career progression is just not lip service, we practice what we preach.

What are we looking for?

  • Some experience working towards deadlines, sales targets or KPIs in a previous role
  • Clear, confident communicator with the ability to persuade or influence people
  • We work hard and at a pace so being results focused is a must.
  • Competitive personality, getting a kick out of competing with other teams to earn great bonuses
  • Respect and empathetic to peoples life situations is a must

You don’t have to be mean to be a debt collector! We value attitude over years of experience, so if you’re currently working in a different industry or looking for stability then we would love to hear from you.

Advertised: US Mountain Standard Time
Applications close: US Mountain Standard Time

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